Frequently Asked Questions

  1. The website page does not all fit on my screen
  2. I don't hear anything when I try to listen to an audio interview
  3. When I try to listen to an audio interview, the sound is choppy, stopping and starting frequently. 
  4. I get an error message when I try to open a document by selecting the 'View Document' button.
  5. Sometimes there is no image or document - just a little red 'x'.
  6. I have something that I would like to add to your collection.  How can I do that?
  7. I can't read a newspaper article because the print is too small.
  8. When I select an item to view the detail, the detail window flashes for a moment and then seems to disappear.
  9. How did Towanda, PA get its name? 

If you don't see your question here, you can email it to webmaster@towandahistory.org.

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  1. The website page does not all fit on my screen.  I have to scroll to the right to see all of the text for the descriptions.  I see in the 'Site Help' that I should set my screen resolution to 1024 x 768.  How do I do that?

Answer:  To set your screen resolution on a PC with the Microsoft Windows operating system, do the following.

On your desktop (the screen you see when you have nothing open):

  • Right click
  • Select 'Properties' from the list
  • Select the 'Settings' tab
  • Slide the 'Screen resolution' pointer until it says 1024 by 768 pixels

For other operating systems, please see your users' manual.
 

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  1. I don't hear anything when I try to listen to an audio interview.  What can I do to fix that?

Answer:  There are several possibilities for your problem.

  1. Make sure that your volume setting is correct and that your speakers are turned on.
     
  2. You need to click the little blue circle with the white arrow on the audio control twice to hear the sound: once to activate the control and a second time to start the player.

  1. If your sound is on and you click the button correctly and still cannot hear the audio file, it may be taking a very long time to load.  See answer (3) below:
     

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  1. When I try to listen to an audio interview, the sound is choppy, stopping and starting frequently. 

Answer:  The audio file may be taking too long to load.  There are several possible causes:

  1. You may be using an old version of an audio player.  To achieve the shortest load time, you should have the most current version of an audio player.

    Get a free copy of the latest version of Windows Media Player.Click on the Windows Media icon to get the newest version of
    Windows Media Player, free. 

    b.   You do not have high speed internet access (DSL, cable, broadband, etc.)

    c.   Your PC may simply may not have enough memory.

If you cannot address any of the above problems, you can try waiting longer, giving the audio file time to load to your computer, before attempting to play it.
 

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  1. I get an error message when I try to open a document by selecting the 'View Document' button.

Answer:  Adobe Reader is required to open and view documents on this website.

Click on the button at the left to get a free copy of Adobe Reader installed on your computer.
 

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  1. Sometimes there is no image or document when I select an item to view - just a little red 'x'.  Why is that?

Answer:   You'll see the red X when an item cannot be found.  
                Please notify us (by email to webmaster@towandahistory.org) to let us know of the missing item.

 

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  1. I have something that I would like to add to your collection.  How can I do that?

Answer:  We are continuing to add artifacts to this collection.  Select the 'Contact Us' button at the top of this screen to see directions on how to submit items to include on this web site.


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  1. I can't read a newspaper article because the print is too small.

Answer:  To see an enlarged version of an image, you can change the zoom level in the browser window by adjusting the percentage on the lower right-hand corner of the window. If the newspaper article is still not readable, please send an email to webmaster@towandahistory.org and we will attempt to reformat the newspaper article into a more readable format.


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  1. When I select an item to view the detail, the detail window flashes for a moment and then seems to disappear.

Answer:  The detail window may be behind your main search results browser window.  Click on the appropriate button for the detail window on the task bar at the bottom of your screen.

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  1. I saw that Towanda, Illinois was named after Towanda, Pennsylvania.  How did Towanda, PA get its name? 

Answer:  According to the Towanda, Pennsylvania history website:

'Towanda ... is of Indian origin, either from the Nanticoke word Awanda, signifying “a burial place, or Towandoemunk in the Delaware tongue, meaning “where there is a burying,” or “where we bury the dead.” The most important Indian burying ground in the county, covering several acres, was along the right bank of the Susquehanna river, extending nearly to Towanda creek. The locality was called Towandoemunk, corrupted into Towanda.'
 

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Towanda Area Historical Society
email: tahs@towandahistory.org
Webmaster email: webmaster@towandahistory.org

Last update: November 15, 2009